1. Information We Collect
We may collect:
- Name
- Company name
- Email address
- Phone number
- Billing information
- IP address
- Browser information
- Device information
- Website usage analytics
Policies
Privacy Policy
Ace360degree values your privacy and is committed to protecting your personal information.
2. How We Use Information
Your information may be used for:
- Service delivery
- Customer support
- Project communication
- Billing
- Marketing communications
- Improving website performance
- Security monitoring
- Legal compliance
3. Legal Basis
Where applicable, we process data under:
- Consent
- Contractual necessity
- Legitimate business interests
- Legal obligations
4. Cookies
Our website uses cookies to:
- Improve performance
- Remember preferences
- Measure traffic
- Analyse visitor behaviour
- Enhance user experience
5. Data Security
We implement reasonable technical and organisational safeguards including:
- Secure hosting
- Access controls
- Encrypted communication where applicable
- Regular software updates
- Firewall protection
- No online system is completely secure; therefore, absolute security cannot be guaranteed.
6. Data Sharing
We do not sell personal information.
Information may be shared with trusted service providers including:
- Payment processors
- Cloud hosting providers
- Analytics providers
- CRM systems
- Government authorities where legally required
7. Data Retention
Information is retained only for:
- Project completion
- Legal compliance
- Accounting requirements
- Contractual obligations
8. Your Rights
Subject to applicable law, you may request:
- Access to your data
- Correction of inaccurate information
- Deletion where legally permissible
- Withdrawal of consent
- Restriction of processing
9. International Transfers
Where services involve international vendors or cloud infrastructure, data may be processed outside India while maintaining appropriate safeguards.
10. Children's Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
11. Contact
For privacy-related requests, please contact privacy@ace360degree.com.